"Dear Granite Shield,

We just got our granite countertops installed. The contractor lied to us and told us it was already
sealed. Yet, water soaked straight through and the stone is not shiny. After researching, I discovered a
test for granite and basically discovered I need to seal it. I tried to use a sealer bought from Home
Depot. First few days, the water beaded up. But, in a week, after heavy use of the kitchen, the water
was already soaking through the stone. There is water stains around the faucet where water collects
all the time. It is not drying up. I found the Granite Shield website and am interested in the product.

I live in West Hills, California in the San Fernando Valley, California. Please let me know where your
closest authorized applicator is and how I can contact them."

Thanks,
Mara


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